NetSupport School

NetSupport School

It includes a new and unique student and peer assessment module, a wealth of new features for technicians, a new tablet version for teachers, added platform support for Windows 8 and Google Chrome OS, and improved file transfer and video performance. Built around current teaching practices for the continual assessment of learning, the new Question and Answer module is an exciting addition to NetSupport School's range of assessment and collaboration tools. With existing features such as the custom Test Designer and instant Student Surveys already giving teachers the ability to electronically assess student attainment, the new module is further proof that NetSupport has taken note of current classroom challenges. The module allows teachers to verbally ask questions to the whole class, gauge student answers and understanding, introduce new questioning styles to the lesson (such as basketball questioning), and develop peer assessment opportunities, as well as track rewards against both the individual and, where appropriate, teams.

Version 12 of NetSupport School sees the introduction of an entirely new, native Teacher App for Windows 10. The App is designed to leverage the benefits of mobile teaching on Windows 10 touch-enabled devices and introduces a fresh user-optimized interface.

Features within the new Teacher App include: sharing lesson details, objectives, and outcomes; a student register; monitoring of screens; student help request; and more. Enhanced Internet metering and control is provided, including support for the new Microsoft Edge browser as well as application metering and control of both desktop and store apps. To further leverage close integration with Windows 10, teachers can remotely launch Office 365 apps, amongst others, and remotely open websites and browser-based curriculum resources from the teacher's “launchpad”.

To assess student progress and understanding, NetSupport School’s unique Question and Answer module (Q&A) is provided, allowing for a variety of questioning styles and tools - verbal and basketball; random, first to answer; team-based student selection; peer assessment and gameshow-style. A quick survey tool is also included to support an end of lesson plenary.

Classroom resources and content can be distributed to all students seamlessly with the inbuilt File Transfer mode. The new native App is provided as a complementary component to the traditional NetSupport School desktop application.

The NetSupport Teacher App is available for download from the Windows Store.

The NetSupport School Student software also features a number of low-level enhancements to ensure full compatibility with Windows 10, support for the latest browser technology, and improvements for use by students on touch-enabled devices.

What’s New

Classroom Instruction & Management

NetSupport School is the class-leading training software solution, providing teachers with the ability to instruct and visually/audibly monitor, as well as interact with their students, individually, as a pre-defined group, or to the whole class. Rising to the challenge and requirements of today's modern classroom, NetSupport School provides the ability to deliver lesson content, simultaneously monitor all student PCs and work collaboratively, ensuring that complete student attention and focus is maintained at all times. There are no hidden extras, all features are included as standard including a customized testing suite, dedicated technician console, digital student revision aids, lesson planning tools and the option for teachers to reward students for good effort.


The need for managing the use of technology in today's modern classrooms has never been greater. PC-savvy students present several challenges to teachers who are required to maximize the benefits of computer-led instruction, ensuring students are spending time on assigned tasks rather than allowing them to use the equipment as an extension of their social life!

NetSupport School helps teachers and trainers improve the efficiency of ICT teaching by centrally instructing students on their computers. Maintain student focus by monitoring application and web usage, track language lab audio activity, improve support through online help and chat requests and save time by automatically sending and collecting work files or quickly polling the class and showing instant results.

With educational budgets under increasing pressure, NetSupport School enables schools, colleges, and training institutions to maximize the return from the IT infrastructure already in place.

NetSupport has formed many strategic alliances with industry leaders. By working together, our mutual customers will experience greater integration and interoperability of our products.


SAVE MONEY: There are practical ways you can save money with NetSupport School installed, such as powering on or off all the classroom computers from the teacher's PC. No more accidentally left on computers and you don't have to check them all individually to make sure they are all turned off. Printer management can also be controlled centrally, meaning no more unnecessary paper wastage or unauthorized printing. Reducing the load on the network can also be a major contributor to reducing power consumption and therefore impacting the school's bottom line both in power and time.

SAVE TIME: For teachers, there are many time-saving benefits in NetSupport School, from turning multiple PCs on or off to monitoring 30 PCs from one central point. NetSupport School also helps technicians save time by remotely responding to problems and fixing them immediately and securely. Network monitoring is made easy with the Technician's Console and provides a whole school view; grouping computers by classroom, highlighting computers that are currently connected to teachers, as well as providing the all-important real-time status of each computer.

Collaborate: Collaborative learning is a situation in which two or more people learn or attempt to learn something together and NetSupport School has been specially designed to facilitate this. Collaborative learning is promoted by Ofsted in the UK and NetSupport School takes this into consideration not only with its support for Ofsted best practice but also with the provision of dedicated features to aid in the delivery of Assessment for Learning (AFL) in the classroom. Working together in a class will promote discussion, teamwork, and problem-solving abilities.

Environment: Being in full control of the classroom printers will have an immediate environmental impact on paper usage within the classroom. NetSupport School also provides a View/Set Power Management policy for students and teachers, allowing you to set a Windows update policy for PCs so you can choose the cheapest time of the day to update. In addition, as a teacher, you no longer need to hand out paper; you can push your electronic document out to the whole classroom in one go.

eSafety: NetSupport School delivers all of the key features required to allow a school to monitor pupils' online behavior, ensure teacher access is available and assistance can be requested by any student - plus educate them about the risks and responsibilities of using the internet. NetSupport School is also designed to integrate with NetSupport Protect to shield computers from unwanted or malicious changes and control access to removable media such as USB devices - as well as combine with third-party products like Securus to create even broader e-safety profiles.

Best Practice: Many of the features in NetSupport School are specifically provided in line with Educational recommendations and accepted "Best Practice". NetSupport School includes the provision of lesson details and expected outcomes visible to all students and Student Journals delivering a full contextual record of key content for any lesson (and a valuable resource for absent students). For effective assessment in the classroom, the unique Q&A mode in NetSupport School provides for quick and easy 1:1, Peer, and Group assessment tools. Groups and Group Leaders features facilitate differentiation in the classroom; silent help requests and keyboard monitoring allow for effective student safety when coupled with the Internet, Messenger, and Application controls.

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Web Control

Win 10 Desktop

Win 10


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NetSupport School v12 is an award-winning classroom management software that allows teachers to instruct, monitor, and interact with students individually, as a set group, or as a whole class. Combining advanced classroom PC monitoring, real-time presentation, and annotation tools, with an innovative customized testing suite, internet and application control, automated lesson plans, printer management, instant messenger control, content monitoring, desktop security, and a new audio monitoring feature, the latest version of NetSupport School rises to the challenge and requirements of today's modern classroom. Combining the ability to deliver content, simultaneously monitor all student PCs, and work collaboratively, ensuring that complete student attention and focus are maintained at all times.